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Terms of Service

These terms cover website use, itinerary inquiries, quotes, and the point at which a requested service becomes a booking.

Last updated: August 4, 2026

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Scope

Discover Henan provides travel-planning information and may help arrange private guides, transport, tickets, hotels, and related local services. Website route examples are starting points, not confirmed reservations.

Quotes and availability

Displayed prices are estimates unless clearly stated otherwise. A personal quote may change with dates, group size, language, transport distance, hotel level, ticket rules, supplier availability, and currency conditions.

An inquiry does not hold space or create a booking obligation for either party.

When a booking is confirmed

A booking is confirmed only after you accept a written itinerary and price, receive the applicable payment and cancellation terms, and complete any required payment. The confirmation will identify the included services and known exclusions.

Traveler responsibilities

You are responsible for accurate traveler details, valid passports and visas, suitable insurance, personal health decisions, meeting points, and following local law and supplier safety instructions.

Tell us before confirmation about mobility needs, food allergies, medical considerations, children in the group, or other requirements that may affect the itinerary.

Changes and disruptions

Weather, traffic, attraction closures, public events, transport schedules, and government measures can require reasonable itinerary changes. We will try to offer a practical alternative when a confirmed service cannot run as planned.

Third-party services and limitations

Hotels, carriers, attractions, guides, drivers, and ticket providers may have their own rules. Where a service is supplied by a third party, its operational terms also apply.

Do not rely on website content as immigration, medical, legal, or insurance advice. Confirm official requirements with the relevant authority before travel.

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